codm Privacy Policy

This page describes what we collect when you use codm and how we keep that data protected. Our privacy commitment centres on transparency: we tell you what information we gather, how we store it, who may access it, and what rights you have to review or delete your data.

When you create an account on codm, we collect your email, phone number, and identity documents (national ID or passport) for Know Your Customer (KYC) verification. We also collect proof of address, payment method details, and transaction history. All this data is encrypted and stored on secure servers. We do not sell your personal information to third parties, and we do not use your data for marketing without your consent.

Our live-dealer tables, sportsbook markets (Liga 1, Piala AFF, Champions League), esports coverage, and slot games all operate within this same privacy framework. Whether you are depositing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), your payment information is handled by PCI-compliant processors and never stored directly on our servers.

What data we collect and how we use it

We collect account information—email, phone, name, date of birth, national ID number, and address—during your codm registration and KYC verification. We use this data to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We also collect your gameplay history: which tables you join, which markets you place, wins and losses, and session timestamps. This data helps us provide customer support and dispute resolution.

We collect technical data: your IP address, device type, browser, and session cookies. We use this to detect unusual login activity, prevent account takeover, and improve our platform performance. Our servers may sit outside your jurisdiction (Indonesia); this is necessary because we route traffic through global content delivery networks for speed and reliability.

We collect cookies when you visit codm. Essential cookies keep you logged in and secure your session. Analytics cookies track how many users visit our pages and which features they use; this helps us improve the platform. You can disable non-essential cookies in your browser settings, though this may affect some features.

Data security and codm's encryption practices

All data transmitted to codm uses 256-bit SSL encryption. Your login credentials are hashed using industry-standard algorithms and never stored in plain text. Payment data passes through PCI-compliant third-party processors; we never store credit card numbers, bank account details, or e-wallet credentials on our own servers.

Our staff can access your account only with a documented reason—customer support, fraud investigation, or regulatory compliance. Access is logged and audited. We conduct quarterly security assessments and employ multi-factor authentication for internal account access.

We retain your account data for as long as your codm account exists, plus seven years after account closure (for regulatory and dispute-resolution purposes). Deleted data is securely purged and cannot be recovered. If you request deletion of your account, we retain only anonymised transaction records for legal compliance.

Third parties and data processors

We work with payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment aggregators, and Indonesian banks) who are bound by strict confidentiality and data-protection agreements. We also work with live-dealer studios, sportsbook data vendors, and game providers who supply our entertainment content. None of these partners use your personal data for their own marketing.

We may disclose your data if required by law—for example, if a court orders production of account records or if we suspect illegal activity. We will notify you of any legal demand unless we are legally prohibited from doing so.

Our servers may be hosted by third-party cloud providers. We ensure these providers meet international data-protection standards and maintain encryption in transit and at rest.

Your rights on codm and how to contact us

You have the right to access, review, and update your personal data on codm anytime via your account settings. You can change your email, phone, and address. You can also request a download of all your account data in a machine-readable format.

You have the right to request deletion of your codm account. Upon deletion, we purge all personal identifiers within thirty days, though we retain anonymised transaction records for seven years to comply with financial regulations. You can also request that we stop using your data for analytics or marketing; this does not affect your ability to play on the platform.

If you believe we have mishandled your data or violated this privacy policy, you can contact our support team via email or live chat during business hours. We respond to data-protection complaints within fourteen days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data-protection authority in your jurisdiction.

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities are responsible for verifying that their access and use comply with their jurisdiction's laws. Our data-handling practices are designed to comply with Indonesian regulations and international privacy standards.