codm Platform Account Terms
These terms set out the conditions under which we at codm operate our platform. By creating an account on codm, you agree to follow our requirements for account setup, deposits, withdrawals, gameplay, and dispute resolution. This page explains what we expect from you and what you can expect from us.
Our codm platform is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We enforce strict Know Your Customer (KYC) verification before any deposit, and we maintain detailed records of all account activity for compliance and audit purposes.
Our terms are designed to protect both your account security and the integrity of our platform. We outline deposit and withdrawal procedures, bonus conditions, gameplay rules, and how we handle disputes. If you have questions about any term, our support team is available during business hours via email and live chat.
Account opening and codm's KYC requirements
When you join codm, we require you to provide accurate personal information: your legal name, date of birth, national ID number, and contact details. We use this information to verify your identity and prevent fraud. We ask for a national ID card or passport scan and a proof of address (utility bill or official correspondence dated within the last three months).
We will not activate your account for deposits until KYC verification is complete. This process typically takes one business day. If we cannot verify your information, we will inform you and may ask for additional documents. If verification fails after two attempts, we reserve the right to close your account and return any funds held in your wallet.
You must be of legal age in your jurisdiction to use codm. You represent that you are not on any sanctions list, that you do not reside in a jurisdiction where online wagering is prohibited, and that you are not a politically exposed person (PEP) without prior written consent from our compliance team.
You are responsible for keeping your codm login credentials secure. We strongly recommend enabling two-factor authentication (2FA) in your account settings. If you suspect unauthorized access to your account, contact our support team immediately. We will not be liable for losses resulting from your failure to protect your password.
Deposits, withdrawals, and codm payment methods
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet). We do not charge deposit fees; any processing cost is covered by codm. Deposits via e-wallet and mobile banking are typically instant. Bank transfers usually settle within a few hours during business hours.
Your deposit becomes your codm wallet balance, usable across all games, live-dealer tables, and sportsbook markets on our platform. We do not maintain separate wallets for different content types. All transactions are recorded in your account history and are available for download.
To withdraw funds, you must have a verified account with at least one confirmed deposit method on file. We return withdrawals to the payment method you used to deposit. Withdrawal requests enter a standard verification window (typically one to two business days) during which we review your account activity and confirm the legitimacy of the request. Once approved, your withdrawal is processed and funds are returned to your bank or e-wallet.
We reserve the right to decline a withdrawal if we detect suspicious activity, if your account is subject to an ongoing dispute investigation, or if withdrawal would violate anti-money-laundering regulations. In such cases, we will contact you to explain the delay and provide a timeline for resolution.
codm withdrawals are subject to standard verification
Withdrawal requests undergo a one to two business day review to prevent fraud. This is standard across regulated platforms and protects your account security.
Gameplay terms and codm market settlement
All outcomes on codm (live-dealer games, sportsbook markets, esports fixtures, slot games) are final once the dealer has acted, the match result is official, or the game has concluded. We do not reverse or cancel outcomes except in cases of technical malfunction, dealer error, or official tournament cancellation.
For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), payouts are determined by the game rules and table limits you accept when joining a table. Minimum and maximum stakes are posted before you sit down. Once a round begins, you cannot change your stake or prediction.
For sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), we settle according to official match results published by the governing body. If a match is abandoned, postponed, or disputed, we follow the official decision. If the tournament organiser voids the match or declares it no-contest, we cancel the market and return stakes.
For esports markets (Mobile Legends, Free Fire, PUBG Mobile), we settle after official tournament results are confirmed. We do not offer live in-game or round-by-round betting. Markets remain open until the official organiser publishes final results.
For slot games, the RTP (return to player) percentage and payout mechanics are set by the game provider, not by codm. Each spin is independent. We do not adjust RTP or payout rates. Game history and individual spin results are available in your account transaction log.
Bonus terms and promotional conditions on codm
We may offer promotional bonuses (deposit matches, free spins, cashback offers) to new and existing account holders. Any bonus is subject to specific terms posted at the time of offer. We do not allow bonus stacking, bonus abuse, or bonus claims by accounts operated by the same person using multiple identities.
Bonuses may carry wagering requirements—a multiplier applied to the bonus amount that you must play through before the bonus funds are withdrawable. These requirements are posted with the bonus offer. If you fail to meet the requirement within the specified timeframe, the bonus is forfeited and cannot be recovered.
We reserve the right to cancel or modify any promotional offer at any time without notice. If you abuse a bonus offer—for example, by placing hedge bets or exploiting an obvious system error—we may forfeit the bonus and any winnings derived from it.
Key terms summary
- Accounts on codm require KYC verification (ID + address proof) before deposit; approval takes one business day.
- We accept local payment, online payment, e-wallet, mobile banking, local payment, online payment, and major Indonesian banks with no deposit fees.
- All gameplay outcomes are final once settled; we do not reverse outcomes except for malfunction or official cancellation.
- Sportsbook markets settle according to official match results (Liga 1, Piala AFF, Champions League, etc.).
- Esports markets settle after official tournament results are confirmed; no live betting available.
- Withdrawals are processed within one to two business days after standard verification.
- Bonuses carry terms, wagering requirements, and forfeit conditions posted at time of offer.
- We are available only where local law permits; users verify their own jurisdiction compliance.
Dispute resolution and codm's responsibility
If you dispute a gameplay outcome, deposit, or withdrawal on codm, contact our support team with details and relevant screenshots or session IDs. For live-dealer games, we can provide session replays and detailed round summaries. For sportsbook disputes, we can confirm our data source and how the market was settled.
Our support team will investigate disputes within five business days and provide a resolution. If we find an error (system malfunction, data corruption, or dealer mistake), we will correct your account. If the dispute stems from a misunderstanding of the rules, we will explain the rule and decline to reverse the outcome.
We are not responsible for outcomes that result from your own decisions—choosing a losing market, misreading odds, or selecting an incorrect prediction. We are responsible for ensuring that game mechanics work as advertised, that sportsbook data is accurate, and that withdrawals are processed fairly.
Our liability is limited to the balance in your codm account at the time of the dispute. We do not accept claims for lost opportunity, consequential damages, or punitive compensation.
Your rights on codm and our commitments
We commit to protecting your account data using 256-bit SSL encryption and industry-standard security practices. Your password is hashed and never stored in plain text. All transactions are logged and auditable.
You have the right to request a data export from codm at any time. We will provide your personal information, account history, and transaction records within ten business days. You also have the right to close your account; we will return any balance in your wallet to your registered payment method within five business days of closure.
We do not sell your data to third parties. We may share information with payment processors, legal authorities (when required by law), and anti-fraud vendors to protect our platform. You agree to this data sharing when you create a codm account.
Our services on codm are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We reserve the right to suspend or close accounts in restricted jurisdictions without liability.
Changes to codm terms
We may update these terms at any time. Material changes (changes to deposit/withdrawal methods, gameplay rules, or dispute procedures) will be notified to you via email at least 14 days before they take effect. Your continued use of codm after the notice period constitutes acceptance of the updated terms.
Minor clarifications, bug fixes, or policy updates that do not materially affect your rights may be implemented immediately and posted on this page without prior notice.
These terms are governed by the laws applicable in your jurisdiction. Disputes arising under these terms are resolved through our internal dispute resolution process (outlined above). If you are dissatisfied with our resolution, you may pursue legal remedies available in your jurisdiction. We are available for contact during business hours via email and live chat on codm, and we aim to resolve all issues amicably before litigation becomes necessary.